Shipping policy
Shipping policy
Shipping Policy
Order Processing: Orders are processed within 1-2 business days. Orders placed on weekends or holidays will be processed on the next business day. Processing times may vary depending on the supplier's schedule on The Factory.
Shipping Methods and Rates:
- Standard shipping: Calculated at checkout based on destination and weight.
- Expedited shipping: Available for an additional fee, calculated at checkout.
- Shipping rates and methods are subject to change according to the supplier's policies on The Factory
Delivery Estimates:
- Standard shipping: 12-24 business days.
- Expedited shipping: 3-10 business days.
- Delivery times may vary due to factors like customs processing or shipping carrier delays.
Order Tracking: A confirmation email with tracking information will be sent once the order has shipped. Tracking details can be monitored via the provided link in the confirmation email or through the dropshipping platform's dashboard.
Customs, Duties, and Taxes: Customers are responsible for any customs and import taxes that may apply. We are not responsible for delays caused by customs.
Lost or Damaged Packages: We are not liable for lost or damaged packages. However, if you encounter any issues, please contact our support team.
Contact Us: For questions regarding your order or our shipping policy, please contact us at info@mrcwear.com.
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